Cookie Policy

Effective Date: 28 March 2026  |  Last Updated: 28 March 2026

1. What Are Cookies

Cookies are small text files stored on your device (browser) when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site. Cookies may be first-party (set by ApnaAstroAI) or third-party (set by external services we use).

2. Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function. They cannot be disabled without breaking core features.

• astroai_token — Authentication cookie. Stores your encrypted JWT session token so you stay logged in. Set as HTTP-only and secure. Expires in 30 days.
• Session cookies — Temporary cookies used to maintain your browsing session. Deleted when you close your browser.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website so we can improve it. All data is aggregated and anonymised.

• Google Analytics (_ga, _gid, _gat) — Tracks page views, session duration, user flow, and feature usage. Set by Google Analytics. Data is retained for 26 months. Google Privacy Policy.

2.3 Functional Cookies

These cookies enable enhanced features and personalisation.

• Language and theme preferences — Remembers your selected language (Hindi/English) and UI preferences.
• Live chat widget cookies — If you use our live chat (Tawk.to, Crisp, or Tidio depending on configuration), the chat provider sets cookies to identify your session and maintain chat history.

2.4 Payment-Related Cookies

When you make a payment, our payment gateways (Razorpay, PhonePe, Paytm) may set cookies on their payment pages for fraud prevention and session tracking. These are governed by their respective privacy policies.

3. Third-Party Services and Their Cookies

Service	Purpose	Type
Google Analytics	Usage analytics	Analytics
Google OAuth	Sign-in via Google	Necessary (if used)
Razorpay	Payment processing	Necessary (during payment)
Tawk.to / Crisp / Tidio	Live chat support	Functional

4. How to Control Cookies

4.1 Browser Settings

You can control and delete cookies through your browser settings. Here are links to instructions for popular browsers:

• Chrome: Settings → Privacy and Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Edge: Settings → Privacy, Search, and Services → Cookies

Note: Deleting or disabling the astroai_token cookie will log you out of your account. Disabling analytics cookies will not affect your ability to use the platform.

4.2 Opt Out of Google Analytics

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Do We Use Advertising Cookies?

Currently, ApnaAstroAI does not use advertising or retargeting cookies (such as Facebook Pixel or Google Ads). If this changes in the future, we will update this policy and inform you.

6. Local Storage

In addition to cookies, we use browser localStorage to remember your UI preferences (such as chat panel state, selected language, and sidebar settings). This data does not leave your device and is not sent to our servers.

7. Changes to This Policy

We may update this Cookie Policy as we add new features or third-party integrations. Material changes will be communicated via website notice.

8. Contact

Cookie-related queries: [email protected]
Contact Page